Miniinthebox.com: I received an email a month ago today that my o...
A Miniinthebox.com customer review by GetHuman user ~Asbankes854 from November 26th, 2017
Background on ~Asbankes854's case
GetHuman: ~Asbankes854 - can you tell our other Miniinthebox.com customers when your case took place?
~Asbankes854: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Asbankes854 a list of common Miniinthebox.com problems)
~Asbankes854: "Warranty claim" was why I was trying to contact.
~Asbankes854's review of Miniinthebox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Asbankes854: I received an email a month ago today that my order had shipped, and I have yet to receive it. I am very unsatisfied with this company as to this, and would truly hate to have to do more than say something on here if my question as to where my order is is not answered.
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
~Asbankes854: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Asbankes854: I'd give them a one out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
~Asbankes854: For that I would say four out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
~Asbankes854: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Asbankes854 taken from his Miniinthebox.com customer service problem that occurred on November 20th, 2017.