Miniinthebox.com: ordered-Nov**,**** my credit card was charged...

A Miniinthebox.com customer review by GetHuman user ~Margaret Reed from November 19th, 2017

Background on ~Margaret Reed's case

GetHuman: ~Margaret Reed - can you tell our other Miniinthebox.com customers when your case took place?
~Margaret Reed: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
~Margaret Reed: I used a help page I found on the GetHuman Miniinthebox.com customer service contact info page: Contact Miniinthebox.com Customer Service
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret Reed a list of common Miniinthebox.com problems)
~Margaret Reed: "Track order" was why I was trying to contact.

~Margaret Reed's review of Miniinthebox.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret Reed: ordered-Nov**,**** my credit card was charged. Dec**,**** still haven't received my order. Please help thank you Margaret Reed my Email address *****@***.com
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
~Margaret Reed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret Reed: I'd give them a one out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
~Margaret Reed: For that I would say one out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
~Margaret Reed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret Reed taken from his Miniinthebox.com customer service problem that occurred on November 15th, 2017.

Miniinthebox.com

1.44 of 5 stars | 94 reviews

~Margaret Reed's Miniinthebox.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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