Mint.com: Want a chat or phone number made avail for huma...
A Mint.com customer review by GetHuman user GetHuman-184464 from November 19th, 2017
Background on GetHuman-184464's case
GetHuman: GetHuman-184464 - can you tell our other Mint.com customers when your case took place?
GetHuman-184464: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Mint.com, and if so, how?
GetHuman: And which of these common Mint.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-184464 a list of common Mint.com problems)
GetHuman-184464: "Lower my bill" was why I was trying to contact.
GetHuman-184464's review of Mint.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-184464: Want a chat or phone number made avail for human interaction - spent * hours plus being very frustrated - this *****.
GetHuman: Let's quantify your experience contacting Mint.com. On a scale of 1 to 5, how easy is it go get help on a Mint.com problem?
GetHuman-184464: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-184464: I'd give them a three out of five on communication.
GetHuman: And what about Mint.com's ability to quickly and effectively address your problem?
GetHuman-184464: For that I would say two out of five.
GetHuman: And finally- any advice for other Mint.com customers?
GetHuman-184464: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-184464 taken from his Mint.com customer service problem that occurred on November 17th, 2017.
Mint.com
1.00 of 5 stars | 14 reviews
GetHuman-184464's Mint.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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