Missouri Department of Revenue: was put on hold for ** minutes ,this should not...

A Missouri Department of Revenue customer review by GetHuman user GetHuman-rickieb from November 29th, 2017

Background on GetHuman-rickieb's case

GetHuman: GetHuman-rickieb - can you tell our other Missouri Department of Revenue customers when your case took place?
GetHuman-rickieb: Yes I can. It was late at night, on November 22nd.
GetHuman: Did you reach out to Missouri Department of Revenue, and if so, how?
GetHuman-rickieb: I used the 573-751-4450 number I found for on the GetHuman Missouri Department of Revenue customer phone number page I was on: Missouri Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Missouri Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rickieb a list of common Missouri Department of Revenue problems)
GetHuman-rickieb: "File For An Extension" was why I was trying to call.

GetHuman-rickieb's review of Missouri Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Missouri Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rickieb: was put on hold for ** minutes ,this should not be happening .we have people wanting jobs and none are hired .put some people to work and teach them how to do the job ,get their butts off welfare
GetHuman: Let's quantify your experience contacting Missouri Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Missouri Department of Revenue problem?
GetHuman-rickieb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rickieb: I'd give them a two out of five on communication.
GetHuman: And what about Missouri Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-rickieb: For that I would say three out of five.
GetHuman: And finally- any advice for other Missouri Department of Revenue customers?
GetHuman-rickieb: Call them early in the day or late. Don't forget any personal or account information you might need for Missouri Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rickieb taken from his Missouri Department of Revenue customer service problem that occurred on November 22nd, 2017.

Missouri Department of Revenue

3.40 of 5 stars | 81 reviews

GetHuman-rickieb's Missouri Department of Revenue Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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