MobStub: Ordered sheets **** series they sent me the wr...
A MobStub customer review by GetHuman user ~StacyRN from November 18th, 2017
Background on ~StacyRN's case
GetHuman: ~StacyRN - can you tell our other MobStub customers when your case took place?
~StacyRN: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~StacyRN a list of common MobStub problems)
~StacyRN: "Cancel service" was why I was trying to contact.
~StacyRN's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~StacyRN: Ordered sheets **** series they sent me the wrong colors. I emailed approx * times finally got a response and was told they were sending a replacement with the correct items. Dissappeared after they didn't show up almost * month later after muti emails got a response with a tracking number.. Which was sent to California NOT Colorado. Now they are not responding to my emails at all! Try calling and it goes straight to a recording saying no one available. I will never trust them again.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~StacyRN: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~StacyRN: I'd give them a three out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~StacyRN: For that I would say one out of five.
GetHuman: And finally- any advice for other MobStub customers?
~StacyRN: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~StacyRN taken from his MobStub customer service problem that occurred on November 12th, 2017.