Mobil 1: I asked for a road map of New Jersey, and the f...
A Mobil 1 customer review by GetHuman user GetHuman-326431 from November 11th, 2017
Background on GetHuman-326431's case
GetHuman: GetHuman-326431 - can you tell our other Mobil 1 customers when your case took place?
GetHuman-326431: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to Mobil 1, and if so, how?
GetHuman: And which of these common Mobil 1 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-326431 a list of common Mobil 1 problems)
GetHuman-326431: "None of those really matches why I wanted to call Mobil 1 that day." was why I was trying to call.
GetHuman-326431's review of Mobil 1 customer service
GetHuman: So how would you sum up your experience for GetHuman's Mobil 1 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-326431: I asked for a road map of New Jersey, and the fellow said you don't print them any more. *He was very pleasant -- no ocmplaints -- but he couldn't supply what I needed.
GetHuman: Let's quantify your experience contacting Mobil 1. On a scale of 1 to 5, how easy is it go get help on a Mobil 1 problem?
GetHuman-326431: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-326431: I'd give them a five out of five on communication.
GetHuman: And what about Mobil 1's ability to quickly and effectively address your problem?
GetHuman-326431: For that I would say three out of five.
GetHuman: And finally- any advice for other Mobil 1 customers?
GetHuman-326431: Call them early in the day or late. Don't forget any personal or account information you might need for Mobil 1 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-326431 taken from his Mobil 1 customer service problem that occurred on November 5th, 2017.
5.00 of 5 stars | 9 reviews
GetHuman-326431's Mobil 1 Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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