Mojang: Crafting Notch Apples on PC on Minecraft.
A Mojang customer review by GetHuman user GetHuman-alexgort from December 4th, 2017
Background on GetHuman-alexgort's case
GetHuman: GetHuman-alexgort - can you tell our other Mojang customers when your case took place?
GetHuman-alexgort: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to Mojang, and if so, how?
GetHuman: And which of these common Mojang customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-alexgort a list of common Mojang problems)
GetHuman-alexgort: "Change Security Questions" was why I was trying to contact.
GetHuman-alexgort's review of Mojang customer service
GetHuman: So how would you sum up your experience for GetHuman's Mojang customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-alexgort: Crafting Notch Apples on PC on Minecraft.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-alexgort: A user can not craft a notch apple in Minecraft, on the PC. How are you able to get the achievement?
GetHuman: Let's quantify your experience contacting Mojang. On a scale of 1 to 5, how easy is it go get help on a Mojang problem?
GetHuman-alexgort: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-alexgort: I'd give them a five out of five on communication.
GetHuman: And what about Mojang's ability to quickly and effectively address your problem?
GetHuman-alexgort: For that I would say three out of five.
GetHuman: And finally- any advice for other Mojang customers?
GetHuman-alexgort: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mojang to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-alexgort taken from his Mojang customer service problem that occurred on November 24th, 2017.
Mojang
4.90 of 5 stars | 90 reviews
GetHuman-alexgort's Mojang Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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