Molina Healthcare: please click on the link to understand how moli...
A Molina Healthcare customer review by GetHuman user ~Ricky Santiago from November 23rd, 2017
Background on ~Ricky Santiago's case
GetHuman: ~Ricky Santiago - can you tell our other Molina Healthcare customers when your case took place?
~Ricky Santiago: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Molina Healthcare, and if so, how?
GetHuman: And which of these common Molina Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Ricky Santiago a list of common Molina Healthcare problems)
~Ricky Santiago: "Renew coverage" was why I was trying to call.
~Ricky Santiago's review of Molina Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Molina Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ricky Santiago: please click on the link to understand how molina and nursing homesand their unethical and harmful bonds to one another*http:**nursinghome.rr.nu
GetHuman: Let's quantify your experience contacting Molina Healthcare. On a scale of 1 to 5, how easy is it go get help on a Molina Healthcare problem?
~Ricky Santiago: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ricky Santiago: I'd give them a three out of five on communication.
GetHuman: And what about Molina Healthcare's ability to quickly and effectively address your problem?
~Ricky Santiago: For that I would say four out of five.
GetHuman: And finally- any advice for other Molina Healthcare customers?
~Ricky Santiago: Call them early in the day or late. Don't forget any personal or account information you might need for Molina Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ricky Santiago taken from his Molina Healthcare customer service problem that occurred on November 15th, 2017.