Money Magazine: Liars. Thieves. They have been charging my acco...

A Money Magazine customer review by GetHuman user GetHuman-429990 from November 17th, 2017

Background on GetHuman-429990's case

GetHuman: GetHuman-429990 - can you tell our other Money Magazine customers when your case took place?
GetHuman-429990: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Money Magazine, and if so, how?
GetHuman-429990: I used the 800-633-9970 number I found for on the GetHuman Money Magazine customer phone number page I was on: Money Magazine Customer Service Phone Number
GetHuman: And which of these common Money Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429990 a list of common Money Magazine problems)
GetHuman-429990: "None of those really matches why I wanted to call Money Magazine that day." was why I was trying to call.

GetHuman-429990's review of Money Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Money Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429990: Liars. Thieves. They have been charging my account for two years and it took me this long to find a telephone number, finally on the internet. No tel number on the magazine, and could not find one on their website either. Stealing our money for * years, and I still don't have satisfaction that the magazine has been cancelled. We never ordered the magazine.
GetHuman: Let's quantify your experience contacting Money Magazine. On a scale of 1 to 5, how easy is it go get help on a Money Magazine problem?
GetHuman-429990: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429990: I'd give them a one out of five on communication.
GetHuman: And what about Money Magazine's ability to quickly and effectively address your problem?
GetHuman-429990: For that I would say one out of five.
GetHuman: And finally- any advice for other Money Magazine customers?
GetHuman-429990: Call them early in the day or late. Don't forget any personal or account information you might need for Money Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429990 taken from his Money Magazine customer service problem that occurred on November 16th, 2017.

Money Magazine

1.50 of 5 stars | 16 reviews

GetHuman-429990's Money Magazine Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Money Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Money Magazine in any way.

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