Money Mutual: I waited on the man i spoke with many times aft...
A Money Mutual customer review by GetHuman user ~They truely hurt my feelings from November 17th, 2017
Background on ~They truely hurt my feelings's case
GetHuman: ~They truely hurt my feelings - can you tell our other Money Mutual customers when your case took place?
~They truely hurt my feelings: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Money Mutual, and if so, how?
GetHuman: And which of these common Money Mutual customer issues best describes the reason you wanted to talk to them?
(Shows ~They truely hurt my feelings a list of common Money Mutual problems)
~They truely hurt my feelings: "Setup an account" was why I was trying to call.
~They truely hurt my feelings's review of Money Mutual customer service
GetHuman: So how would you sum up your experience for GetHuman's Money Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~They truely hurt my feelings: I waited on the man i spoke with many times after each question but when i needed to grab my checkbook out of my purse,he hung up on me.i thought that was very rude because even though i didnt understand what he was saying i didnt get so frustrated as to hang up.Needs better customer service!!!!
GetHuman: Let's quantify your experience contacting Money Mutual. On a scale of 1 to 5, how easy is it go get help on a Money Mutual problem?
~They truely hurt my feelings: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~They truely hurt my feelings: I'd give them a two out of five on communication.
GetHuman: And what about Money Mutual's ability to quickly and effectively address your problem?
~They truely hurt my feelings: For that I would say one out of five.
GetHuman: And finally- any advice for other Money Mutual customers?
~They truely hurt my feelings: Call them early in the day or late. Don't forget any personal or account information you might need for Money Mutual to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~They truely hurt my feelings taken from his Money Mutual customer service problem that occurred on November 11th, 2017.