Complaint for Monster Energy Drink

A Monster Energy Drink customer review by GetHuman user GetHuman-nenagarc from December 8th, 2017

Background on GetHuman-nenagarc's case

GetHuman: GetHuman-nenagarc - can you tell our other Monster Energy Drink customers when your case took place?
GetHuman-nenagarc: Yup. It was morning, on November 30th.
GetHuman: Did you reach out to Monster Energy Drink, and if so, how?
GetHuman-nenagarc: I used the 866-322-4466 number I found for on the GetHuman Monster Energy Drink customer phone number page I was on: Monster Energy Drink Customer Service Phone Number
GetHuman: And which of these common Monster Energy Drink customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-nenagarc a list of common Monster Energy Drink problems
GetHuman-nenagarc: "Safety concern" was why I was trying to contact.

GetHuman-nenagarc's review of Monster Energy Drink customer service

GetHuman: So how would you sum up your experience for GetHuman's Monster Energy Drink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nenagarc: Complaint for Monster Energy Drink
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-nenagarc: chunks in my Muscle Monster
GetHuman: Let's quantify your experience contacting Monster Energy Drink. On a scale of 1 to 5, how easy is it go get help on a Monster Energy Drink problem?
GetHuman-nenagarc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nenagarc: I'd give them a three out of five on communication.
GetHuman: And what about Monster Energy Drink's ability to quickly and effectively address your problem?
GetHuman-nenagarc: For that I would say five out of five.
GetHuman: And finally- any advice for other Monster Energy Drink customers?
GetHuman-nenagarc: Call them early in the day or late. Don't forget any personal or account information you might need for Monster Energy Drink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nenagarc taken from his Monster Energy Drink customer service problem that occurred on November 30th, 2017.

Monster Energy Drink

3.00 of 5 stars | 32 reviews
Monster Energy Drink ReviewsMonster Energy Drink's Phone NumberAll Monster Energy Drink contact infoGeneral Monster Energy Drink customer service info
GetHuman-nenagarc's Monster Energy Drink Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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