Monster.com: Called this number (***-***-****) four times...

A Monster.com customer review by GetHuman user ~Rick Mears from November 12th, 2017

Background on ~Rick Mears's case

GetHuman: ~Rick Mears - can you tell our other Monster.com customers when your case took place?
~Rick Mears: Yes I can. It was late at night, on November 2nd.
GetHuman: Did you reach out to Monster.com, and if so, how?
~Rick Mears: I used the 800-666-7837 number I found for on the GetHuman Monster.com customer phone number page I was on: Monster.com Customer Service Phone Number
GetHuman: And which of these common Monster.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rick Mears a list of common Monster.com problems)
~Rick Mears: "Setup service" was why I was trying to call.

~Rick Mears's review of Monster.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Monster.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rick Mears: Called this number (***-***-****) four times. I then answered the menu question that I was a job SEEKER. It hung up on me * minute later.**This happened all * times.
GetHuman: Let's quantify your experience contacting Monster.com. On a scale of 1 to 5, how easy is it go get help on a Monster.com problem?
~Rick Mears: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rick Mears: I'd give them a four out of five on communication.
GetHuman: And what about Monster.com's ability to quickly and effectively address your problem?
~Rick Mears: For that I would say three out of five.
GetHuman: And finally- any advice for other Monster.com customers?
~Rick Mears: Call them early in the day or late. Don't forget any personal or account information you might need for Monster.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rick Mears taken from his Monster.com customer service problem that occurred on November 2nd, 2017.

Monster.com

1.00 of 5 stars | 16 reviews

~Rick Mears's Monster.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Monster.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Monster.com in any way.

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