Monster.com: no one aswer the phone my problem is easy i hav...
A Monster.com customer review by GetHuman user ~debbie from November 11th, 2017
Background on ~debbie's case
GetHuman: ~debbie - can you tell our other Monster.com customers when your case took place?
~debbie: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Monster.com, and if so, how?
GetHuman: And which of these common Monster.com customer issues best describes the reason you wanted to talk to them?
(Shows ~debbie a list of common Monster.com problems)
~debbie: "Update account information" was why I was trying to call.
~debbie's review of Monster.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Monster.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debbie: no one aswer the phone my problem is easy i have a * that is on your site and that is not me i get calls all the time for this person my phone * is ***-***-**** can you please help me with this problem
GetHuman: Let's quantify your experience contacting Monster.com. On a scale of 1 to 5, how easy is it go get help on a Monster.com problem?
~debbie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debbie: I'd give them a two out of five on communication.
GetHuman: And what about Monster.com's ability to quickly and effectively address your problem?
~debbie: For that I would say one out of five.
GetHuman: And finally- any advice for other Monster.com customers?
~debbie: Call them early in the day or late. Don't forget any personal or account information you might need for Monster.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debbie taken from his Monster.com customer service problem that occurred on November 8th, 2017.