More Magazine: Called to ask when subscription expired. Receiv...

A More Magazine customer review by GetHuman user ~vdk from November 16th, 2017

Background on ~vdk's case

GetHuman: ~vdk - can you tell our other More Magazine customers when your case took place?
~vdk: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to More Magazine, and if so, how?
~vdk: I used the 888-699-4036 number I found for on the GetHuman More Magazine customer phone number page I was on: More Magazine Customer Service Phone Number
GetHuman: And which of these common More Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~vdk a list of common More Magazine problems)
~vdk: "None of those really matches why I wanted to call More Magazine that day." was why I was trying to call.

~vdk's review of More Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's More Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vdk: Called to ask when subscription expired. Received two different notices with dates * months apart. Agent confirm ed shorter date and had no information about longer date even though I had form right in front of me.
GetHuman: Let's quantify your experience contacting More Magazine. On a scale of 1 to 5, how easy is it go get help on a More Magazine problem?
~vdk: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vdk: I'd give them a five out of five on communication.
GetHuman: And what about More Magazine's ability to quickly and effectively address your problem?
~vdk: For that I would say five out of five.
GetHuman: And finally- any advice for other More Magazine customers?
~vdk: Call them early in the day or late. Don't forget any personal or account information you might need for More Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vdk taken from his More Magazine customer service problem that occurred on November 7th, 2017.

More Magazine

5.00 of 5 stars | 33 reviews

~vdk's More Magazine Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like More Magazine, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with More Magazine in any way.

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