Motorcycle-Superstore.com: Motorcycle Superstore sold me the wrong product...
A Motorcycle-Superstore.com customer review by GetHuman user ~1disgustedcustomer from November 17th, 2017
Background on ~1disgustedcustomer's case
GetHuman: ~1disgustedcustomer - can you tell our other Motorcycle-Superstore.com customers when your case took place?
~1disgustedcustomer: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Motorcycle-Superstore.com, and if so, how?
GetHuman: And which of these common Motorcycle-Superstore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~1disgustedcustomer a list of common Motorcycle-Superstore.com problems)
~1disgustedcustomer: "None of those really matches why I wanted to call Motorcycle-Superstore.com that day." was why I was trying to call.
~1disgustedcustomer's review of Motorcycle-Superstore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Motorcycle-Superstore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1disgustedcustomer: Motorcycle Superstore sold me the wrong product and refused to exchange it for the correct part! the customer service person I spoke to there, Jason, was uncooperative and had had no interest in helping me. When I asked to speak to his manager or supervisor I was informed that none was available. Motorcycle Superstore honors neither the products they sell nor the incorrect advice they give their customers. THIS STORE STINKS!
GetHuman: Let's quantify your experience contacting Motorcycle-Superstore.com. On a scale of 1 to 5, how easy is it go get help on a Motorcycle-Superstore.com problem?
~1disgustedcustomer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1disgustedcustomer: I'd give them a three out of five on communication.
GetHuman: And what about Motorcycle-Superstore.com's ability to quickly and effectively address your problem?
~1disgustedcustomer: For that I would say two out of five.
GetHuman: And finally- any advice for other Motorcycle-Superstore.com customers?
~1disgustedcustomer: Call them early in the day or late. Don't forget any personal or account information you might need for Motorcycle-Superstore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1disgustedcustomer taken from his Motorcycle-Superstore.com customer service problem that occurred on November 12th, 2017.
Motorcycle-Superstore.com
1.00 of 5 stars | 1 reviews
~1disgustedcustomer's Motorcycle-Superstore.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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