Motosport.com: **** Do NOT ORDER FROM THIS DEALER****** *The s...
A Motosport.com customer review by GetHuman user ~Upset customer from November 22nd, 2017
Background on ~Upset customer's case
GetHuman: ~Upset customer - can you tell our other Motosport.com customers when your case took place?
~Upset customer: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Motosport.com, and if so, how?
GetHuman: And which of these common Motosport.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset customer a list of common Motosport.com problems)
~Upset customer: "Returns" was why I was trying to call.
~Upset customer's review of Motosport.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Motosport.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset customer: **** Do NOT ORDER FROM THIS DEALER****** *The service personnel are not on the one voice same page. The actual Manager (Mike) based out Oregon lied to me directly, three times. They haggle on prices. They are quick to get your credit card then tell you different things they should have mentioned before purchase. We had a huge misunderstanding about turn around time, overnighting on there promise to pay, which part I needed, and the parts coming in good condition. I am posting this comment to other dealer sites so you know not to order from them
GetHuman: Let's quantify your experience contacting Motosport.com. On a scale of 1 to 5, how easy is it go get help on a Motosport.com problem?
~Upset customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset customer: I'd give them a four out of five on communication.
GetHuman: And what about Motosport.com's ability to quickly and effectively address your problem?
~Upset customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Motosport.com customers?
~Upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for Motosport.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset customer taken from his Motosport.com customer service problem that occurred on November 18th, 2017.
Motosport.com
1.00 of 5 stars | 4 reviews
~Upset customer's Motosport.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Motosport.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Motosport.com in any way.