Multicolour.com: Very pleased with the service I received from M...
A Multicolour.com customer review by GetHuman user ~raynelson from November 16th, 2017
Background on ~raynelson's case
GetHuman: ~raynelson - can you tell our other Multicolour.com customers when your case took place?
~raynelson: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Multicolour.com, and if so, how?
GetHuman: And which of these common Multicolour.com customer issues best describes the reason you wanted to talk to them?
(Shows ~raynelson a list of common Multicolour.com problems)
~raynelson: "Change order" was why I was trying to call.
~raynelson's review of Multicolour.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Multicolour.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~raynelson: Very pleased with the service I received from Mr Weinberg. He took the time to answer all my questions and help me pick an excellent alexandrite.
GetHuman: Let's quantify your experience contacting Multicolour.com. On a scale of 1 to 5, how easy is it go get help on a Multicolour.com problem?
~raynelson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~raynelson: I'd give them a four out of five on communication.
GetHuman: And what about Multicolour.com's ability to quickly and effectively address your problem?
~raynelson: For that I would say three out of five.
GetHuman: And finally- any advice for other Multicolour.com customers?
~raynelson: Call them early in the day or late. Don't forget any personal or account information you might need for Multicolour.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~raynelson taken from his Multicolour.com customer service problem that occurred on November 8th, 2017.
Multicolour.com
5.00 of 5 stars | 1 reviews
~raynelson's Multicolour.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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