Municipal Credit Union: I'm trying to get some information for my god d...
A Municipal Credit Union customer review by GetHuman user ~pia from November 28th, 2017
Background on ~pia's case
GetHuman: ~pia - can you tell our other Municipal Credit Union customers when your case took place?
~pia: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Municipal Credit Union, and if so, how?
GetHuman: And which of these common Municipal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~pia a list of common Municipal Credit Union problems)
~pia: "Question" was why I was trying to call.
~pia's review of Municipal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Municipal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pia: I'm trying to get some information for my god daughter whom received a $****.** check drawn from MCU Church Street Station. She have no job but would like to cash her check. Why can't MCU cash the check?
GetHuman: Let's quantify your experience contacting Municipal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Municipal Credit Union problem?
~pia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pia: I'd give them a one out of five on communication.
GetHuman: And what about Municipal Credit Union's ability to quickly and effectively address your problem?
~pia: For that I would say one out of five.
GetHuman: And finally- any advice for other Municipal Credit Union customers?
~pia: Call them early in the day or late. Don't forget any personal or account information you might need for Municipal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pia taken from his Municipal Credit Union customer service problem that occurred on November 18th, 2017.
Municipal Credit Union
1.50 of 5 stars | 24 reviews
~pia's Municipal Credit Union Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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