Music123.com: I find it good. but WHY CAN'T HE HEAR ME???! i...
A Music123.com customer review by GetHuman user ~Mina from November 16th, 2017
Background on ~Mina's case
GetHuman: ~Mina - can you tell our other Music123.com customers when your case took place?
~Mina: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to Music123.com, and if so, how?
GetHuman: And which of these common Music123.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mina a list of common Music123.com problems)
~Mina: "Change order" was why I was trying to call.
~Mina's review of Music123.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Music123.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mina: I find it good. but WHY CAN'T HE HEAR ME???! i tried fixing my mic but the customer representative would not hear me.. i tried testing my mic and it is in good condition. So, how come?
GetHuman: Let's quantify your experience contacting Music123.com. On a scale of 1 to 5, how easy is it go get help on a Music123.com problem?
~Mina: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mina: I'd give them a three out of five on communication.
GetHuman: And what about Music123.com's ability to quickly and effectively address your problem?
~Mina: For that I would say two out of five.
GetHuman: And finally- any advice for other Music123.com customers?
~Mina: Call them early in the day or late. Don't forget any personal or account information you might need for Music123.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mina taken from his Music123.com customer service problem that occurred on November 7th, 2017.
Music123.com
4.00 of 5 stars | 1 reviews
~Mina's Music123.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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