Musicians Friend: What an Online shopping experience should be an...
A Musicians Friend customer review by GetHuman user GetHuman-46815 from November 18th, 2017
Background on GetHuman-46815's case
GetHuman: GetHuman-46815 - can you tell our other Musicians Friend customers when your case took place?
GetHuman-46815: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Musicians Friend, and if so, how?
GetHuman: And which of these common Musicians Friend customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46815 a list of common Musicians Friend problems)
GetHuman-46815: "Make a purchase" was why I was trying to call.
GetHuman-46815's review of Musicians Friend customer service
GetHuman: So how would you sum up your experience for GetHuman's Musicians Friend customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46815: What an Online shopping experience should be and the customer service at the other end of the phone call should be 'the model every business trains it reps with'!
GetHuman: Let's quantify your experience contacting Musicians Friend. On a scale of 1 to 5, how easy is it go get help on a Musicians Friend problem?
GetHuman-46815: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46815: I'd give them a three out of five on communication.
GetHuman: And what about Musicians Friend's ability to quickly and effectively address your problem?
GetHuman-46815: For that I would say four out of five.
GetHuman: And finally- any advice for other Musicians Friend customers?
GetHuman-46815: Call them early in the day or late. Don't forget any personal or account information you might need for Musicians Friend to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46815 taken from his Musicians Friend customer service problem that occurred on November 10th, 2017.
Musicians Friend
2.00 of 5 stars | 5 reviews
GetHuman-46815's Musicians Friend Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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