MyMMs.com: ** minutes on hold!! UNACCEPTABLE!!!! Wouldn...
A MyMMs.com customer review by GetHuman user ~Janice from November 14th, 2017
Background on ~Janice's case
GetHuman: ~Janice - can you tell our other MyMMs.com customers when your case took place?
~Janice: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to MyMMs.com, and if so, how?
GetHuman: And which of these common MyMMs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Janice a list of common MyMMs.com problems)
~Janice: "Complaint" was why I was trying to call.
~Janice's review of MyMMs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's MyMMs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janice: ** minutes on hold!! UNACCEPTABLE!!!! Wouldn*t wait any longer! Will not call again!! Their loss! I had a large order
GetHuman: Let's quantify your experience contacting MyMMs.com. On a scale of 1 to 5, how easy is it go get help on a MyMMs.com problem?
~Janice: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janice: I'd give them a three out of five on communication.
GetHuman: And what about MyMMs.com's ability to quickly and effectively address your problem?
~Janice: For that I would say four out of five.
GetHuman: And finally- any advice for other MyMMs.com customers?
~Janice: Call them early in the day or late. Don't forget any personal or account information you might need for MyMMs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janice taken from his MyMMs.com customer service problem that occurred on November 8th, 2017.