NASCAR.com: I was told that the order is being shipped from...
A NASCAR.com customer review by GetHuman user ~052939 from November 25th, 2017
Background on ~052939's case
GetHuman: ~052939 - can you tell our other NASCAR.com customers when your case took place?
~052939: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to NASCAR.com, and if so, how?
GetHuman: And which of these common NASCAR.com customer issues best describes the reason you wanted to talk to them?
(Shows ~052939 a list of common NASCAR.com problems)
~052939: "Make a purchase" was why I was trying to call.
~052939's review of NASCAR.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NASCAR.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~052939: I was told that the order is being shipped from two different locations. I was very satisfied with the response time & assistance.
GetHuman: Let's quantify your experience contacting NASCAR.com. On a scale of 1 to 5, how easy is it go get help on a NASCAR.com problem?
~052939: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~052939: I'd give them a five out of five on communication.
GetHuman: And what about NASCAR.com's ability to quickly and effectively address your problem?
~052939: For that I would say five out of five.
GetHuman: And finally- any advice for other NASCAR.com customers?
~052939: Call them early in the day or late. Don't forget any personal or account information you might need for NASCAR.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~052939 taken from his NASCAR.com customer service problem that occurred on November 23rd, 2017.
NASCAR.com
5.00 of 5 stars | 13 reviews
~052939's NASCAR.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NASCAR.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NASCAR.com in any way.