NET 10: I am tired of the lies told by net **. I was p...
A NET 10 customer review by GetHuman user GetHuman-282944 from November 22nd, 2017
Background on GetHuman-282944's case
GetHuman: GetHuman-282944 - can you tell our other NET 10 customers when your case took place?
GetHuman-282944: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-282944 a list of common NET 10 problems)
GetHuman-282944: "Change plan" was why I was trying to call.
GetHuman-282944's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-282944: I am tired of the lies told by net **. I was promised * days of service for not having internet and a fully operational phone instead they give me four and disconnect my phone . I have been with you guys for two years and you have caused me nothing but problems. I want what you said you would do to happen. If there is no satisfactory result you have lost a good customer. ***-***-****, Robert *gundy @yahoo.com
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
GetHuman-282944: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-282944: I'd give them a four out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
GetHuman-282944: For that I would say five out of five.
GetHuman: And finally- any advice for other NET 10 customers?
GetHuman-282944: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-282944 taken from his NET 10 customer service problem that occurred on November 17th, 2017.