NET 10: I been trying to get someone to help me I cant...
A NET 10 customer review by GetHuman user ~diane wilson from November 25th, 2017
Background on ~diane wilson's case
GetHuman: ~diane wilson - can you tell our other NET 10 customers when your case took place?
~diane wilson: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~diane wilson a list of common NET 10 problems)
~diane wilson: "Account access" was why I was trying to call.
~diane wilson's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~diane wilson: I been trying to get someone to help me I cant send or recive pitchers from my phone need help but no one well help me with the problem having with this no help
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~diane wilson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~diane wilson: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~diane wilson: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~diane wilson: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~diane wilson taken from his NET 10 customer service problem that occurred on November 20th, 2017.