NET 10: I got $** unlimited. Buck my internet con disco...
A NET 10 customer review by GetHuman user ~Beronica Starr Duran from November 15th, 2017
Background on ~Beronica Starr Duran's case
GetHuman: ~Beronica Starr Duran - can you tell our other NET 10 customers when your case took place?
~Beronica Starr Duran: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Beronica Starr Duran a list of common NET 10 problems)
~Beronica Starr Duran: "Change plan" was why I was trying to call.
~Beronica Starr Duran's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beronica Starr Duran: I got $** unlimited. Buck my internet con disconnected. I called customer service and they transfer me to something else (*x) They wont even help me find out whats wrong with my phone. I even resetit. And now my phone needs my email address but it wont take it kcause i dont got internet. How was i suppose to do that..I REALLY NEED HELP*Now.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Beronica Starr Duran: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beronica Starr Duran: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Beronica Starr Duran: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Beronica Starr Duran: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beronica Starr Duran taken from his NET 10 customer service problem that occurred on November 10th, 2017.