NET 10: Quick wait. Great customer service. Direct acce...
A NET 10 customer review by GetHuman user ~Net10 customer from November 21st, 2017
Background on ~Net10 customer's case
GetHuman: ~Net10 customer - can you tell our other NET 10 customers when your case took place?
~Net10 customer: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Net10 customer a list of common NET 10 problems)
~Net10 customer: "Complaint" was why I was trying to call.
~Net10 customer's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Net10 customer: Quick wait. Great customer service. Direct access to representative, just press ** then ** and you will be transferred.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Net10 customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Net10 customer: I'd give them a three out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Net10 customer: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Net10 customer: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Net10 customer taken from his NET 10 customer service problem that occurred on November 17th, 2017.