NET 10: they sell you unlimited international but leave...
A NET 10 customer review by GetHuman user ~Tammie Lundgren from November 15th, 2017
Background on ~Tammie Lundgren's case
GetHuman: ~Tammie Lundgren - can you tell our other NET 10 customers when your case took place?
~Tammie Lundgren: Yes. It was late at night, on November 9th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Tammie Lundgren a list of common NET 10 problems)
~Tammie Lundgren: "Change plan" was why I was trying to call.
~Tammie Lundgren's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tammie Lundgren: they sell you unlimited international but leave out the fact that you can only use it with landlines only **% still use landlines for personal use i would call them a fraud
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Tammie Lundgren: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tammie Lundgren: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Tammie Lundgren: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Tammie Lundgren: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tammie Lundgren taken from his NET 10 customer service problem that occurred on November 9th, 2017.