NFL.com: NFL
A NFL.com customer review by GetHuman user GetHuman41662 from December 7th, 2017
Background on GetHuman41662's case
GetHuman: GetHuman41662 - can you tell our other NFL.com customers when your case took place?
GetHuman41662: Sure. It was evening, on December 5th.
GetHuman: Did you reach out to NFL.com, and if so, how?
GetHuman: And which of these common NFL.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman41662 a list of common NFL.com problems)
GetHuman41662: "Make an Order" was why I was trying to contact.
GetHuman41662's review of NFL.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NFL.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman41662: NFL
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman41662: Regarding your low viewership this year, I can only speak for myself. But as for me I did not watch one single game, maybe not even more than * or * downs. The reason? Your silence ( and apparent approval ) of last years Beyawnce's disrespecting the law enforcement, and the Kaepernick refusal to stand. All I needed to hear from you is, "we believe in free speech, but we do not condone this." But instead I hear crickets from you spineless woosies because your so afraid of a backlash. Well you got your backlash, but its from those of us who are fed up with your non action. As far as I am concerned I'm done for next year, or until you unpatriotic spineless woosies speak against using your venue as a platform.
GetHuman: Let's quantify your experience contacting NFL.com. On a scale of 1 to 5, how easy is it go get help on a NFL.com problem?
GetHuman41662: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman41662: I'd give them a three out of five on communication.
GetHuman: And what about NFL.com's ability to quickly and effectively address your problem?
GetHuman41662: For that I would say four out of five.
GetHuman: And finally- any advice for other NFL.com customers?
GetHuman41662: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for NFL.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman41662 taken from his NFL.com customer service problem that occurred on December 5th, 2017.
NFL.com
5.00 of 5 stars | 25 reviews
GetHuman41662's NFL.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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