NFM.com: I like to compliment on the delivery of my merc...
A NFM.com customer review by GetHuman user GetHuman-326332 from November 11th, 2017
Background on GetHuman-326332's case
GetHuman: GetHuman-326332 - can you tell our other NFM.com customers when your case took place?
GetHuman-326332: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to NFM.com, and if so, how?
GetHuman: And which of these common NFM.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-326332 a list of common NFM.com problems)
GetHuman-326332: "Track order" was why I was trying to call.
GetHuman-326332's review of NFM.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NFM.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-326332: I like to compliment on the delivery of my merchandise - employees Ramon and Spencer - they were very helpful professional and very careful - I hope I get them to deliver my next purchase at NFM. Very satisfied
GetHuman: Let's quantify your experience contacting NFM.com. On a scale of 1 to 5, how easy is it go get help on a NFM.com problem?
GetHuman-326332: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-326332: I'd give them a five out of five on communication.
GetHuman: And what about NFM.com's ability to quickly and effectively address your problem?
GetHuman-326332: For that I would say two out of five.
GetHuman: And finally- any advice for other NFM.com customers?
GetHuman-326332: Call them early in the day or late. Don't forget any personal or account information you might need for NFM.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-326332 taken from his NFM.com customer service problem that occurred on November 9th, 2017.
NFM.com
2.50 of 5 stars | 2 reviews
GetHuman-326332's NFM.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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