NJ Unemployment: I've called about ** times. Every time I call...
A NJ Unemployment customer review by GetHuman user ~Cwazy Wabbit from November 18th, 2017
Background on ~Cwazy Wabbit's case
GetHuman: ~Cwazy Wabbit - can you tell our other NJ Unemployment customers when your case took place?
~Cwazy Wabbit: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Cwazy Wabbit a list of common NJ Unemployment problems)
~Cwazy Wabbit: "Account Access" was why I was trying to call.
~Cwazy Wabbit's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cwazy Wabbit: I've called about ** times. Every time I call, it says "due to unusually high call volume we cannot take your call. Please call back later." Then it hangs up. Wow. That's so lame.
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~Cwazy Wabbit: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cwazy Wabbit: I'd give them a three out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~Cwazy Wabbit: For that I would say two out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~Cwazy Wabbit: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cwazy Wabbit taken from his NJ Unemployment customer service problem that occurred on November 15th, 2017.