NJ Unemployment: answered all automated questions than was told...
A NJ Unemployment customer review by GetHuman user ~charles scullion from November 22nd, 2017
Background on ~charles scullion's case
GetHuman: ~charles scullion - can you tell our other NJ Unemployment customers when your case took place?
~charles scullion: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~charles scullion a list of common NJ Unemployment problems)
~charles scullion: "Missed payments" was why I was trying to call.
~charles scullion's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~charles scullion: answered all automated questions than was told to use the internet, to busy?!
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~charles scullion: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~charles scullion: I'd give them a two out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~charles scullion: For that I would say five out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~charles scullion: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~charles scullion taken from his NJ Unemployment customer service problem that occurred on November 14th, 2017.