NV Energy Northern NV: I experienced a quick automation procedure. The...
A NV Energy Northern NV customer review by GetHuman user ~RK from November 15th, 2017
Background on ~RK's case
GetHuman: ~RK - can you tell our other NV Energy Northern NV customers when your case took place?
~RK: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to NV Energy Northern NV, and if so, how?
GetHuman: And which of these common NV Energy Northern NV customer issues best describes the reason you wanted to talk to them?
(Shows ~RK a list of common NV Energy Northern NV problems)
~RK: "Lower my bill" was why I was trying to call.
~RK's review of NV Energy Northern NV customer service
GetHuman: So how would you sum up your experience for GetHuman's NV Energy Northern NV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RK: I experienced a quick automation procedure. The utility design administrator was very knowledgeable and professional. I received an application within minutes.
GetHuman: Let's quantify your experience contacting NV Energy Northern NV. On a scale of 1 to 5, how easy is it go get help on a NV Energy Northern NV problem?
~RK: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RK: I'd give them a five out of five on communication.
GetHuman: And what about NV Energy Northern NV's ability to quickly and effectively address your problem?
~RK: For that I would say five out of five.
GetHuman: And finally- any advice for other NV Energy Northern NV customers?
~RK: Call them early in the day or late. Don't forget any personal or account information you might need for NV Energy Northern NV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RK taken from his NV Energy Northern NV customer service problem that occurred on November 13th, 2017.
NV Energy Northern NV
5.00 of 5 stars | 7 reviews
~RK's NV Energy Northern NV Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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