Nahoku.com: Nahoku is the worst! They are nice to you in t...
A Nahoku.com customer review by GetHuman user ~shelliesv from November 16th, 2017
Background on ~shelliesv's case
GetHuman: ~shelliesv - can you tell our other Nahoku.com customers when your case took place?
~shelliesv: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Nahoku.com, and if so, how?
GetHuman: And which of these common Nahoku.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shelliesv a list of common Nahoku.com problems)
~shelliesv: "Track order" was why I was trying to call.
~shelliesv's review of Nahoku.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Nahoku.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shelliesv: Nahoku is the worst! They are nice to you in the store, you buy something and they tell you that you can shop online when you return home. This is what I did! I bought a ring in the local store and then when I went home, I wanted to add another piece to my collection! The website advertises a ** day return policy so I purchased a few pieces so I could see and compare them (since you obviously can not get a feel for jewelry online). When I got them, I saw that these are tremendously misrepresented online!!! They are VERY tiny in person! When I wanted to return and exchange, I was rudely emailed by the VP telling me all future purchases would be "final sale"! I am so appalled! I am NOT cheap, I am an affluent upper class shopper, and would have been very loyal to Nahoku if they would not have treated me in this HORRIBLE fashion! I would NEVER buy another thing there again!
GetHuman: Let's quantify your experience contacting Nahoku.com. On a scale of 1 to 5, how easy is it go get help on a Nahoku.com problem?
~shelliesv: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shelliesv: I'd give them a three out of five on communication.
GetHuman: And what about Nahoku.com's ability to quickly and effectively address your problem?
~shelliesv: For that I would say two out of five.
GetHuman: And finally- any advice for other Nahoku.com customers?
~shelliesv: Call them early in the day or late. Don't forget any personal or account information you might need for Nahoku.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shelliesv taken from his Nahoku.com customer service problem that occurred on November 15th, 2017.
Nahoku.com
1.00 of 5 stars | 1 reviews
~shelliesv's Nahoku.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nahoku.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nahoku.com in any way.