Why doesn't NameCheap.com have a telephone numb...
A NameCheap.com customer review by GetHuman user GetHuman-antnoris from December 7th, 2017
Background on GetHuman-antnoris's case
GetHuman: GetHuman-antnoris - can you tell our other NameCheap.com customers when your case took place?
GetHuman-antnoris: Yes I can. It was afternoon, on December 2nd.
GetHuman: Did you reach out to NameCheap.com, and if so, how?
GetHuman: And which of these common NameCheap.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-antnoris a list of common NameCheap.com problems)
GetHuman-antnoris: "Technical support" was why I was trying to contact.
GetHuman-antnoris's review of NameCheap.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NameCheap.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-antnoris: Why doesn't NameCheap.com have a telephone number for customer to call
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-antnoris: Per namecheap.com, it's been aroound Serving customers since ****. What's going on?
GetHuman: Let's quantify your experience contacting NameCheap.com. On a scale of 1 to 5, how easy is it go get help on a NameCheap.com problem?
GetHuman-antnoris: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-antnoris: I'd give them a three out of five on communication.
GetHuman: And what about NameCheap.com's ability to quickly and effectively address your problem?
GetHuman-antnoris: For that I would say five out of five.
GetHuman: And finally- any advice for other NameCheap.com customers?
GetHuman-antnoris: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for NameCheap.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-antnoris taken from his NameCheap.com customer service problem that occurred on December 2nd, 2017.
NameCheap.com
5.00 of 5 stars | 6 reviews
GetHuman-antnoris's NameCheap.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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