National Visa Center: The Visa Center is working disproportionate to...
A National Visa Center customer review by GetHuman user ~baisakhi goel from November 23rd, 2017
Background on ~baisakhi goel's case
GetHuman: ~baisakhi goel - can you tell our other National Visa Center customers when your case took place?
~baisakhi goel: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~baisakhi goel a list of common National Visa Center problems)
~baisakhi goel: "Account Setup" was why I was trying to call.
~baisakhi goel's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baisakhi goel: The Visa Center is working disproportionate to public service. Do not properly listen and try to solve the problem
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~baisakhi goel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baisakhi goel: I'd give them a three out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~baisakhi goel: For that I would say four out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~baisakhi goel: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baisakhi goel taken from his National Visa Center customer service problem that occurred on November 21st, 2017.