National Visa Center: number just kept giving busy signal all day whe...
A National Visa Center customer review by GetHuman user ~Jay Narciso from November 22nd, 2017
Background on ~Jay Narciso's case
GetHuman: ~Jay Narciso - can you tell our other National Visa Center customers when your case took place?
~Jay Narciso: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Jay Narciso a list of common National Visa Center problems)
~Jay Narciso: "Account Setup" was why I was trying to call.
~Jay Narciso's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jay Narciso: number just kept giving busy signal all day when i finally went thru it say they are close and its only ****pm here in california and it should be *****pm only there
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~Jay Narciso: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jay Narciso: I'd give them a one out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~Jay Narciso: For that I would say four out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~Jay Narciso: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jay Narciso taken from his National Visa Center customer service problem that occurred on November 20th, 2017.