Natty Shirts: Got my test shirt today and its the *th day sin...
A Natty Shirts customer review by GetHuman user ~Andrew Dephinas from November 14th, 2017
Background on ~Andrew Dephinas's case
GetHuman: ~Andrew Dephinas - can you tell our other Natty Shirts customers when your case took place?
~Andrew Dephinas: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Natty Shirts, and if so, how?
GetHuman: And which of these common Natty Shirts customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew Dephinas a list of common Natty Shirts problems)
~Andrew Dephinas: "Overcharge/Strange charge" was why I was trying to call.
~Andrew Dephinas's review of Natty Shirts customer service
GetHuman: So how would you sum up your experience for GetHuman's Natty Shirts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew Dephinas: Got my test shirt today and its the *th day since i ordered this shirt. It is excatly the way i ordered but i guess i was a bit confused about my sizing as the site was a bit tricky on sizing form. Now when i recieved this email i figured out that i could have customized it with my whole body size whereas i just followed the neck and sleeve form but there was this small tab of full body size which i missed at that time. Overall the packing and shirt is really upto my expectations. I wouldn't be reluctant to order one more but with new size form :) keep up guys
GetHuman: Let's quantify your experience contacting Natty Shirts. On a scale of 1 to 5, how easy is it go get help on a Natty Shirts problem?
~Andrew Dephinas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew Dephinas: I'd give them a five out of five on communication.
GetHuman: And what about Natty Shirts's ability to quickly and effectively address your problem?
~Andrew Dephinas: For that I would say five out of five.
GetHuman: And finally- any advice for other Natty Shirts customers?
~Andrew Dephinas: Call them early in the day or late. Don't forget any personal or account information you might need for Natty Shirts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew Dephinas taken from his Natty Shirts customer service problem that occurred on November 7th, 2017.
Natty Shirts
4.00 of 5 stars | 1 reviews
~Andrew Dephinas's Natty Shirts Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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