NaturalReader: I Need help in using the service to maximize it...
A NaturalReader customer review by GetHuman user GetHuman-dmbzq from December 7th, 2017
Background on GetHuman-dmbzq's case
GetHuman: GetHuman-dmbzq - can you tell our other NaturalReader customers when your case took place?
GetHuman-dmbzq: Sure. It was late at night, on November 29th.
GetHuman: Did you reach out to NaturalReader, and if so, how?
GetHuman: And which of these common NaturalReader customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dmbzq a list of common NaturalReader problems)
GetHuman-dmbzq: "Complaint" was why I was trying to contact.
GetHuman-dmbzq's review of NaturalReader customer service
GetHuman: So how would you sum up your experience for GetHuman's NaturalReader customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dmbzq: I Need help in using the service to maximize its potential questions about accessible features a possible upgrade??
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-dmbzq: I need the software to read text to speech for extended periods without stopping or stopping when I choose to!! I also have other requests!
GetHuman: Let's quantify your experience contacting NaturalReader. On a scale of 1 to 5, how easy is it go get help on a NaturalReader problem?
GetHuman-dmbzq: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dmbzq: I'd give them a three out of five on communication.
GetHuman: And what about NaturalReader's ability to quickly and effectively address your problem?
GetHuman-dmbzq: For that I would say four out of five.
GetHuman: And finally- any advice for other NaturalReader customers?
GetHuman-dmbzq: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for NaturalReader to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dmbzq taken from his NaturalReader customer service problem that occurred on November 29th, 2017.
NaturalReader
1.00 of 5 stars | 1 reviews
GetHuman-dmbzq's NaturalReader Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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