Naturalizer.com: I placed an order on ******* and my order hasn...

A Naturalizer.com customer review by GetHuman user ~drchyk from November 13th, 2017

Background on ~drchyk's case

GetHuman: ~drchyk - can you tell our other Naturalizer.com customers when your case took place?
~drchyk: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Naturalizer.com, and if so, how?
~drchyk: I used the 888-294-1648 number I found for on the GetHuman Naturalizer.com customer phone number page I was on: Naturalizer.com Customer Service Phone Number
GetHuman: And which of these common Naturalizer.com customer issues best describes the reason you wanted to talk to them?
(Shows ~drchyk a list of common Naturalizer.com problems)
~drchyk: "Make a purchase" was why I was trying to call.

~drchyk's review of Naturalizer.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Naturalizer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~drchyk: I placed an order on ******* and my order hasn't shipped as of today (********). Their excuse for such delay is that the warehouse is overwhelmed with demand. Such excuse only represents company's lack of foresight and inability to deal with increase in demand.
GetHuman: Let's quantify your experience contacting Naturalizer.com. On a scale of 1 to 5, how easy is it go get help on a Naturalizer.com problem?
~drchyk: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~drchyk: I'd give them a two out of five on communication.
GetHuman: And what about Naturalizer.com's ability to quickly and effectively address your problem?
~drchyk: For that I would say three out of five.
GetHuman: And finally- any advice for other Naturalizer.com customers?
~drchyk: Call them early in the day or late. Don't forget any personal or account information you might need for Naturalizer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~drchyk taken from his Naturalizer.com customer service problem that occurred on November 11th, 2017.

Naturalizer.com

3.00 of 5 stars | 11 reviews

~drchyk's Naturalizer.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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