Naturebox: *st Call to number disconnected,*nd call using...

A Naturebox customer review by GetHuman user GetHuman-14726 from November 21st, 2017

Background on GetHuman-14726's case

GetHuman: GetHuman-14726 - can you tell our other Naturebox customers when your case took place?
GetHuman-14726: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Naturebox, and if so, how?
GetHuman-14726: I used the 888-613-6998 number I found for on the GetHuman Naturebox customer phone number page I was on: Naturebox Customer Service Phone Number
GetHuman: And which of these common Naturebox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14726 a list of common Naturebox problems)
GetHuman-14726: "Where to buy" was why I was trying to call.

GetHuman-14726's review of Naturebox customer service

GetHuman: So how would you sum up your experience for GetHuman's Naturebox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14726: *st Call to number disconnected,*nd call using computer worked well.Waiting for customer service to come back. No promo given *st month despite talking with live person. Gabriella helped me with a discount for May. Excellent.
GetHuman: Let's quantify your experience contacting Naturebox. On a scale of 1 to 5, how easy is it go get help on a Naturebox problem?
GetHuman-14726: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14726: I'd give them a five out of five on communication.
GetHuman: And what about Naturebox's ability to quickly and effectively address your problem?
GetHuman-14726: For that I would say five out of five.
GetHuman: And finally- any advice for other Naturebox customers?
GetHuman-14726: Call them early in the day or late. Don't forget any personal or account information you might need for Naturebox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14726 taken from his Naturebox customer service problem that occurred on November 11th, 2017.

Naturebox

5.00 of 5 stars | 10 reviews

GetHuman-14726's Naturebox Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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