Netflix: I called this number and Marvin answered in les...
A Netflix customer review by GetHuman user ~1st Comment from November 20th, 2017
Background on ~1st Comment's case
GetHuman: ~1st Comment - can you tell our other Netflix customers when your case took place?
~1st Comment: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~1st Comment a list of common Netflix problems)
~1st Comment: "Service problem" was why I was trying to call.
~1st Comment's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1st Comment: I called this number and Marvin answered in less than * minute. Marvin was courteous, pleasant and very helpful. He had me up and running in a matter of minutes. Have a problem with Netflix, call this number, very helpful
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~1st Comment: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1st Comment: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~1st Comment: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~1st Comment: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1st Comment taken from his Netflix customer service problem that occurred on November 16th, 2017.