Netflix: no me puedo registrar , no me acepta la targeta...

A Netflix customer review by GetHuman user ~silvia monica armua from November 22nd, 2017

Background on ~silvia monica armua's case

GetHuman: ~silvia monica armua - can you tell our other Netflix customers when your case took place?
~silvia monica armua: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Netflix, and if so, how?
~silvia monica armua: I used the 888-638-3549 number I found for on the GetHuman Netflix customer phone number page I was on: Netflix Customer Service Phone Number
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~silvia monica armua a list of common Netflix problems)
~silvia monica armua: "Update account information" was why I was trying to call.

~silvia monica armua's review of Netflix customer service

GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silvia monica armua: no me puedo registrar , no me acepta la targeta moderban maestro de banco ciudad buenos aires argentina,hay alguna solucion ?
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~silvia monica armua: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silvia monica armua: I'd give them a three out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~silvia monica armua: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~silvia monica armua: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silvia monica armua taken from his Netflix customer service problem that occurred on November 19th, 2017.

Netflix

3.85 of 5 stars | 636 reviews

~silvia monica armua's Netflix Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Netflix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Netflix in any way.

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