Network Solutions: PLEASE ASSIST ME IN STOPPING UNKNOWN USER A.S.A.P. !
A Network Solutions customer review by GetHuman user GetHuman46472 from December 7th, 2017
Background on GetHuman46472's case
GetHuman: GetHuman46472 - can you tell our other Network Solutions customers when your case took place?
GetHuman46472: Yeah. It was middle of the night, on December 5th.
GetHuman: Did you reach out to Network Solutions, and if so, how?
GetHuman: And which of these common Network Solutions customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman46472 a list of common Network Solutions problems)
GetHuman46472: "Overcharge/Strange charge" was why I was trying to call.
GetHuman46472's review of Network Solutions customer service
GetHuman: So how would you sum up your experience for GetHuman's Network Solutions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman46472: PLEASE ASSIST ME IN STOPPING UNKNOWN USER A.S.A.P. !
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman46472: IDENTIFY A GETHUMAN AT ONCE UN AUTHORIZED ACCESS !
GetHuman: Let's quantify your experience contacting Network Solutions. On a scale of 1 to 5, how easy is it go get help on a Network Solutions problem?
GetHuman46472: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman46472: I'd give them a two out of five on communication.
GetHuman: And what about Network Solutions's ability to quickly and effectively address your problem?
GetHuman46472: For that I would say five out of five.
GetHuman: And finally- any advice for other Network Solutions customers?
GetHuman46472: Call them early in the day or late. Don't forget any personal or account information you might need for Network Solutions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman46472 taken from his Network Solutions customer service problem that occurred on December 5th, 2017.