Nevada Power Company (South): Very thankful for Gethuman. Ridiculous when th...
A Nevada Power Company (South) customer review by GetHuman user ~rhornbeck from November 19th, 2017
Background on ~rhornbeck's case
GetHuman: ~rhornbeck - can you tell our other Nevada Power Company (South) customers when your case took place?
~rhornbeck: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Nevada Power Company (South), and if so, how?
GetHuman: And which of these common Nevada Power Company (South) customer issues best describes the reason you wanted to talk to them?
(Shows ~rhornbeck a list of common Nevada Power Company (South) problems)
~rhornbeck: "Cancel service" was why I was trying to call.
~rhornbeck's review of Nevada Power Company (South) customer service
GetHuman: So how would you sum up your experience for GetHuman's Nevada Power Company (South) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rhornbeck: Very thankful for Gethuman. Ridiculous when the utility companies are starting to hide their number from you!
GetHuman: Let's quantify your experience contacting Nevada Power Company (South). On a scale of 1 to 5, how easy is it go get help on a Nevada Power Company (South) problem?
~rhornbeck: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rhornbeck: I'd give them a three out of five on communication.
GetHuman: And what about Nevada Power Company (South)'s ability to quickly and effectively address your problem?
~rhornbeck: For that I would say two out of five.
GetHuman: And finally- any advice for other Nevada Power Company (South) customers?
~rhornbeck: Call them early in the day or late. Don't forget any personal or account information you might need for Nevada Power Company (South) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rhornbeck taken from his Nevada Power Company (South) customer service problem that occurred on November 10th, 2017.
Nevada Power Company (South)
4.33 of 5 stars | 2 reviews
~rhornbeck's Nevada Power Company (South) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nevada Power Company (South), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nevada Power Company (South) in any way.