New Jersey Department of Labor and Workforce Development: After trying to call the ***-***-**** number fo...
A New Jersey Department of Labor and Workforce Development customer review by GetHuman user ~KSingh from November 24th, 2017
Background on ~KSingh's case
GetHuman: ~KSingh - can you tell our other New Jersey Department of Labor and Workforce Development customers when your case took place?
~KSingh: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to New Jersey Department of Labor and Workforce Development, and if so, how?
GetHuman: And which of these common New Jersey Department of Labor and Workforce Development customer issues best describes the reason you wanted to talk to them?
(Shows ~KSingh a list of common New Jersey Department of Labor and Workforce Development problems)
~KSingh: "None of those really matches why I wanted to call New Jersey Department of Labor and Workforce Development that day." was why I was trying to call.
~KSingh's review of New Jersey Department of Labor and Workforce Development customer service
GetHuman: So how would you sum up your experience for GetHuman's New Jersey Department of Labor and Workforce Development customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KSingh: After trying to call the ***-***-**** number for * weeks, I finally received a call back today about *:**pm from someone at the number above. The request was not for me, but my husband* I explained why I was calling. My husband is having an issue and we were looking for some guidance, however, he was at work and the representative said she couldn't help because he wasn't there. I understood that and I was not going to argue with that, but why did she sounded like she was yelling at me, like I was her kid. She was very nasty and unprofessional. I am a professional and I work with people everyday* and this is not how I talk to people. My husband and I both are tax payers, and these people should understand that no one is begging for anything, but just what people are rightfully entitled to. I would like something to be done with how this department handles phone call and the amount of time one have to wait to speak with someone. Thank you.
GetHuman: Let's quantify your experience contacting New Jersey Department of Labor and Workforce Development. On a scale of 1 to 5, how easy is it go get help on a New Jersey Department of Labor and Workforce Development problem?
~KSingh: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KSingh: I'd give them a three out of five on communication.
GetHuman: And what about New Jersey Department of Labor and Workforce Development's ability to quickly and effectively address your problem?
~KSingh: For that I would say four out of five.
GetHuman: And finally- any advice for other New Jersey Department of Labor and Workforce Development customers?
~KSingh: Call them early in the day or late. Don't forget any personal or account information you might need for New Jersey Department of Labor and Workforce Development to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KSingh taken from his New Jersey Department of Labor and Workforce Development customer service problem that occurred on November 15th, 2017.