New Jersey Motor Vehicle Commission (DMV/RMV): Hung up after ** mins on hold. Terrible hours...

A New Jersey Motor Vehicle Commission (DMV/RMV) customer review by GetHuman user ~doesitmatter? from November 15th, 2017

Background on ~doesitmatter?'s case

GetHuman: ~doesitmatter? - can you tell our other New Jersey Motor Vehicle Commission (DMV/RMV) customers when your case took place?
~doesitmatter?: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to New Jersey Motor Vehicle Commission (DMV/RMV), and if so, how?
~doesitmatter?: I used the 609-292-6500 number I found for on the GetHuman New Jersey Motor Vehicle Commission (DMV/RMV) customer phone number page I was on: New Jersey Motor Vehicle Commission (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common New Jersey Motor Vehicle Commission (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~doesitmatter? a list of common New Jersey Motor Vehicle Commission (DMV/RMV) problems)
~doesitmatter?: "Complaint" was why I was trying to call.

~doesitmatter?'s review of New Jersey Motor Vehicle Commission (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's New Jersey Motor Vehicle Commission (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doesitmatter?: Hung up after ** mins on hold. Terrible hours, no online chat, malfunctioning phone directories, site server issues. Would prefer an in-person visit to brave the long lines, but I have a normal job which otherwise occupies my time during their inconvenient daily hours. All I wanted was a simple answer to a simple question to avoid having to leave work and deal with a physical visit, but clearly that was too much to ask. A disgrace to the state.
GetHuman: Let's quantify your experience contacting New Jersey Motor Vehicle Commission (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a New Jersey Motor Vehicle Commission (DMV/RMV) problem?
~doesitmatter?: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doesitmatter?: I'd give them a two out of five on communication.
GetHuman: And what about New Jersey Motor Vehicle Commission (DMV/RMV)'s ability to quickly and effectively address your problem?
~doesitmatter?: For that I would say five out of five.
GetHuman: And finally- any advice for other New Jersey Motor Vehicle Commission (DMV/RMV) customers?
~doesitmatter?: Call them early in the day or late. Don't forget any personal or account information you might need for New Jersey Motor Vehicle Commission (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doesitmatter? taken from his New Jersey Motor Vehicle Commission (DMV/RMV) customer service problem that occurred on November 7th, 2017.

New Jersey Motor Vehicle Commission (DMV/RMV)

2.00 of 5 stars | 6 reviews

~doesitmatter?'s New Jersey Motor Vehicle Commission (DMV/RMV) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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