New Leaf Energy: With all the numbers they have listed you can n...
A New Leaf Energy customer review by GetHuman user ~Diva from November 21st, 2017
Background on ~Diva's case
GetHuman: ~Diva - can you tell our other New Leaf Energy customers when your case took place?
~Diva: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to New Leaf Energy, and if so, how?
GetHuman: And which of these common New Leaf Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Diva a list of common New Leaf Energy problems)
~Diva: "Setup service" was why I was trying to call.
~Diva's review of New Leaf Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's New Leaf Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diva: With all the numbers they have listed you can never get anyone on the line. I was on hold for ** minutes then called back hold for ** minutes called back on hold for ** minutes. No one ever came to phone. Do not use this company.
GetHuman: Let's quantify your experience contacting New Leaf Energy. On a scale of 1 to 5, how easy is it go get help on a New Leaf Energy problem?
~Diva: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diva: I'd give them a one out of five on communication.
GetHuman: And what about New Leaf Energy's ability to quickly and effectively address your problem?
~Diva: For that I would say four out of five.
GetHuman: And finally- any advice for other New Leaf Energy customers?
~Diva: Call them early in the day or late. Don't forget any personal or account information you might need for New Leaf Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diva taken from his New Leaf Energy customer service problem that occurred on November 12th, 2017.
New Leaf Energy
1.00 of 5 stars | 1 reviews
~Diva's New Leaf Energy Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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