New Mexico Motor Vehicle Division (DMV/RMV): Poor management. Poor customer service. Needs t...
A New Mexico Motor Vehicle Division (DMV/RMV) customer review by GetHuman user GetHuman-108620 from November 25th, 2017
Background on GetHuman-108620's case
GetHuman: GetHuman-108620 - can you tell our other New Mexico Motor Vehicle Division (DMV/RMV) customers when your case took place?
GetHuman-108620: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to New Mexico Motor Vehicle Division (DMV/RMV), and if so, how?
GetHuman: And which of these common New Mexico Motor Vehicle Division (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108620 a list of common New Mexico Motor Vehicle Division (DMV/RMV) problems)
GetHuman-108620: "File a report" was why I was trying to call.
GetHuman-108620's review of New Mexico Motor Vehicle Division (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's New Mexico Motor Vehicle Division (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108620: Poor management. Poor customer service. Needs to be a different way that the U.S. CITIZENS in the state of New Mexico can renew their drivers license without having to sit and wait for hours to be taken card of.
GetHuman: Let's quantify your experience contacting New Mexico Motor Vehicle Division (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a New Mexico Motor Vehicle Division (DMV/RMV) problem?
GetHuman-108620: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108620: I'd give them a one out of five on communication.
GetHuman: And what about New Mexico Motor Vehicle Division (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-108620: For that I would say two out of five.
GetHuman: And finally- any advice for other New Mexico Motor Vehicle Division (DMV/RMV) customers?
GetHuman-108620: Call them early in the day or late. Don't forget any personal or account information you might need for New Mexico Motor Vehicle Division (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108620 taken from his New Mexico Motor Vehicle Division (DMV/RMV) customer service problem that occurred on November 19th, 2017.
New Mexico Motor Vehicle Division (DMV/RMV)
1.00 of 5 stars | 6 reviews
GetHuman-108620's New Mexico Motor Vehicle Division (DMV/RMV) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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