New York Department of Labor - Unemployment: I can't get through to a human. They don't even...
A New York Department of Labor - Unemployment customer review by GetHuman user ~TriStateComplaint from November 26th, 2017
Background on ~TriStateComplaint's case
GetHuman: ~TriStateComplaint - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~TriStateComplaint: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~TriStateComplaint a list of common New York Department of Labor - Unemployment problems)
~TriStateComplaint: "Problem with a claim" was why I was trying to call.
~TriStateComplaint's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TriStateComplaint: I can't get through to a human. They don't even let you hold. They just hang up on you after running through their recording. They keep telling you to refer to FAQs. They even tell you to call them WHILE YOU ARE ON THE PHONE WITH THEM. I wouldn't be wasting my time calling if I could find the info I needed on the website. This is my *th attempt at calling and I still don't have the info I need and I still have not been able to talk to a live person.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~TriStateComplaint: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TriStateComplaint: I'd give them a four out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~TriStateComplaint: For that I would say one out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~TriStateComplaint: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TriStateComplaint taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 17th, 2017.