New York Department of Labor - Unemployment: Prepare to sit through ** minutes of voice prom...

A New York Department of Labor - Unemployment customer review by GetHuman user ~sarezjay from November 27th, 2017

Background on ~sarezjay's case

GetHuman: ~sarezjay - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~sarezjay: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
~sarezjay: I used the 888-209-8124 number I found for on the GetHuman New York Department of Labor - Unemployment customer phone number page I was on: New York Department of Labor - Unemployment Customer Service Phone Number
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~sarezjay a list of common New York Department of Labor - Unemployment problems)
~sarezjay: "File application" was why I was trying to call.

~sarezjay's review of New York Department of Labor - Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sarezjay: Prepare to sit through ** minutes of voice prompts only to be hung up on because you use all of your attempts to be called back. Also good luck getting through to someone if you have an extension
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~sarezjay: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sarezjay: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~sarezjay: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~sarezjay: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sarezjay taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 18th, 2017.

New York Department of Labor - Unemployment

1.52 of 5 stars | 115 reviews

~sarezjay's New York Department of Labor - Unemployment Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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